Category: Review

My Online Account - Home“F” is for the lack of a “Warm and Fuzzy” feeling I should get when buying a Samsung product and getting one free. So far, I feel tricked and morose. I am beginning to wonder if this was a scam on Samsung’s part to bump their revenue short term.

I recently got a couple S8+ from the Samsung site directly with their buy one get one (BOGO) offer and so far I have been non-plussed.

I opted for free financing because, hey, it’s free. They Use TD Bank for their accounts. And I must say, a visit back to the 90’s web site is not a refreshing stroll down memory lane.

It is a slow, unresponsive site. The UX is pretty dang bad. No user feed back on any clicks or submits. Every time I login, click on anything, submit anything, I wonder if the site is doing anything and wait, wait, wait. Not a great experience.

Additionally, they have asinine name and password requirements. Not least of which is a maximum length of 12 for the password. Seriously? My base password length is 13. So this completely screws with my secure password patterns. I feel like I just fell into the Land of the Lost Websites every time I have to use the site.

I have called Samsung as well to make sure the credit for the BOGO is going through, but so far it has not shown up on the finance site. The CSR at Samsung says it will take several weeks but the BOGO copy says it will take a few days. This is not comforting.

By the way, the regular Samsung number at 1 800-726-7864 cannot handle e-commerce issues. You have to call 1 855-726-8721 for e-commerce promotion issues or questions.

Lastly, because I never trust auto-payments when they are first setup, I made an extra initial $80 payment after setting up my ACH on the TD site. The site shows it went through, but today, I received TWO letters saying my payment had failed and extra fees have already been added with additional threats, etc., etc.

So I call, and of course they are closed. East coast banker hours. I logged in while trying to call, and the account still shows the payment went through. So I am confused and upset. I don’t normally make mistakes setting up ACH payments.  Being harassed by collection letters immediately after making payments is very discomfiting. Additionally, the account still does not show the BOGO offer.

I am starting to smell trouble. And trouble does not necessarily mean Samsung or TD are trying to get me, be mean, or make me have a bad experience. That would be STUPID, right? But I AM having a bad experience and I AM now spending way more time on this than I should have needed to and suspect I will need to spend MORE time on this to get it straightened out. Time is money. This is now costing me money with no definitive prospect that I even got the deal for which I signed up.

In summary, although I do love my new Samsung Galaxy S8 products, I do not love the experience of buying them and then trying to pay for them, and verifying that I actually got my BOGO offer.  BOGO offer or not.

We will see what is up with TD and Samsung.

I will likely not ever buy via Samsung again when T-Mobile basically runs the same deals at the same time anyway. Shame on me.




Here is a quick review and summary of use of the Cardo S-800 Bluetooth Headset.

Image of Cardo S-800 Bluetooth Earpiece

Cardo S-800 Bluetooth Earpiece

I bought this on January 1, 2009 for about $15 with shipping form So I wasn’t sure what to expect.

I had a Blackberry Pearl and it paired and worked wonderfully. It has 3 extra programmable buttons and saves up to 3 last numbers. I was actually very pleased with it. It was lightweight, fit well, good sound both ways, loved the options. Coupled with RIM’s Pearl’s voice dial interface, it was awesome.

Then when I switched to a G1 Google phone, I was immediately less pleased. It became pretty useless. The G1 also had a very hard time pairing with my car’s Magellan GPS and the quality was equivalent to trying to talk to someone in a pool where you are both underwater. Pretty useless. Donut 1.6 did NOT help. I quickly became accustomed to pretending BlueTooth did not exist because as far as I could use it, it did not…. BOO ON GOOGLE! (The voice dialer on the Google phones is still pretty crappy, not hands free at all! Yet another issue)

So, other than that, great little piece of hardware. However by the time I got an excellent HTC G2 phone (preceded by a MyTouch Slide 3G, not a bad phone, not incredible, also had hard time with Bluetooth/voice dialer / genius button), the Cardo S-800 battery life had died and it would not charge after being in my electronics cabinet for the better part of a year or so.

Cardo no longer makes these little guys. They seem to specialize in cycling Bluetooth gear now.

No replacement parts, out of warranty, yada yada yada. I tried taking it apart to see if I could possibly replace the battery. It was hard-wire soldered to several wires and components… hum.. Guess not.

I guess for $15 I got my couple of months of use with the Blackberry out of it and that was it.

Trash binned.

So I recently bought a Motorola HK-100 for about $14.00… A simpler device than the Cardo S-800. I’ll let you know how that works out.